Shipping policy

Shipping Policy

At Exonify Store, we work hard to make sure your order reaches you safely and on time. Please read the following shipping information before placing your order.

Order Processing

Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or busy periods, processing may take slightly longer.
Once your order has been dispatched, you will receive shipping information where available.

Delivery Time

Standard delivery usually takes 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, or other unexpected circumstances.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges are calculated according to the order, delivery location, and available shipping options. Any applicable shipping fee will be shown during checkout before you complete your purchase.

Order Information

Please make sure your name, phone number, and delivery address are correct before placing your order. Exonify Store is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact our customer support team with your order number. We will work with the courier to help locate your package.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide clear photos of the package and product. We will review the issue and assist you according to our return or replacement policy.